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Black Rock Solutions Inc Logo
Platform Engineering & SaaS Operations

Black Rock Solutions Inc

 

Austin, TX, USA

Posted On: 15+ days ago
Experience: 12+ years
Availability: Remote
Openings: 1
Category: Platform Engineer
Tenure: No Preference/Any
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Description

Own Platform Engineering, Infrastructure, SaaS Operations, DevOps, SRE, Security Operations, and Production Reliability for a large-scale healthcare SaaS environment.

This role is remote.

Responsibilities

  • Own the Platform Engineering and Infrastructure roadmap, driving CI/CD strategy, deployment automation, and Infrastructure as Code initiatives.
  • Lead SaaS Operations, SRE, DevOps, Security, and Database Operations, establishing standards for resiliency, observability, and integration governance.
  • Manage Azure cloud infrastructure, governance, optimization, and reliability, including Azure SQL, App Services, Storage, and Networking.
  • Drive production incident management, post-mortems, and operational excellence while partnering with engineering and product teams on scalability.
  • Mentor and lead globally distributed engineering and operations teams, ensuring compliance with HIPAA, SOC2, and HITRUST standards.

Required Skills

  • 15+ years of overall IT experience with 8+ years in leadership roles (VP/Sr. Director) managing Platform Engineering, SRE, or SaaS Operations.
  • Strong hands-on experience with Microsoft Azure (Azure SQL, App Services, Storage, Networking) and Azure DevOps.
  • Deep SRE knowledge including SLOs, SLIs, error budgets, incident management, and observability in multi-tenant SaaS environments.
  • Experience with CI/CD pipelines, DevOps automation, GitOps, and Infrastructure as Code (Terraform/Bicep).
  • Strong experience with Security Operations including Defender for Cloud, Sentinel, Key Vault, certificate lifecycle, and mTLS.
  • Experience handling HIPAA, SOC2, HITRUST compliance, and audit readiness.
  • Strong experience with SQL Server / Azure SQL production environments.
  • Experience leading globally distributed/offshore teams including India-based engineering teams.

Preferred Skills

  • Healthcare SaaS / HealthTech domain experience with knowledge of FHIR, HL7, and X12 standards.
  • Experience with AI/ML infrastructure, vector databases, and model-serving platforms.
  • Experience building Internal Developer Platforms (IDP) and shared developer services.

Education

Any Graduate

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