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Platform Operations Support Engineer

Openkyber

 

San Leandro, CA, USA

Posted On: 30+ days ago
Experience: 7+ years
Availability: Onsite
Openings: 1
Category: Operations Support Engineer
Tenure: No Preference/Any
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Description

Job Description:

Required Skills & Qualifications

  • Experience supporting web server-based applications.
  • Strong understanding of Java applications, Spring Boot, Microservices architecture, and RESTful APIs.
  • Hands-on experience with Oracle Database and MongoDB.
  • Experience with monitoring and observability tools: Splunk, AppDynamics, Grafana.
  • Familiarity with production support processes, incident management, and problem management.
  • Ability to analyze logs, metrics, and system behavior to troubleshoot complex issues.

Operational Skills

  • Experience providing production and pre-production support.
  • Willingness to participate in on-call support and pager duty rotations.
  • Strong problem-solving and analytical skills.
  • Experience conducting Root Cause Analysis (RCA) and driving issue resolution.

Preferred Skills

  • Exposure to AI-assisted development and operational tools such as GitHub Copilot, Devin AI, Codex, or equivalent.
  • Knowledge of DevOps and platform engineering practices.
  • Experience working in enterprise-scale environments

Education

Any Graduate

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