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Platform & Production Support Engineer

United IT Solutions

 

Cincinnati, OH, USA

Posted On: 15+ days ago
Experience: 7+ years
Availability: Onsite
Openings: 1
Category: Platform Engineer
Tenure: No Preference/Any
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Description

Own the stability and performance of enterprise-grade Java applications and infrastructure in a 24x7 environment.

This role is on-site.

Responsibilities

  • Provide L1 and L2 production support for Java-based applications and backend platforms, resolving critical incidents.
  • Monitor system health using Dynatrace, SiteScope, and Splunk to detect and mitigate issues.
  • Investigate ETL job abends, performance bottlenecks, and system alerts, performing root cause analysis.
  • Execute SQL queries for data validation and troubleshooting, and support WebSphere Application Server deployments.
  • Manage patching activities, certificate renewals, and release deployments across application and infrastructure layers.

Required Skills

  • 7+ years of experience in production support and platform engineering.
  • Strong hands-on expertise in Java application support, Linux/UNIX systems, and SQL.
  • Proficient in monitoring and diagnostics tools: Dynatrace, SiteScope, and Splunk.
  • Experience managing patching cycles, certificate renewals, and release coordination.
  • Foundational understanding of ETL workflows, job dependencies, and data movement.
  • Familiarity with WebSphere Application Server (WAS) administration and troubleshooting.
  • Ability to work independently and lead incident resolution across development, infrastructure, and client teams.

Education

Any Graduate

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