Description

You architect ServiceNow solutions to meet complex business needs and design infrastructure alignment within the CSDM framework.

This role is remote.

Responsibilities

• Design and implement ServiceNow ITSM/ITOM Discovery and CMDB solutions based on business requirements.
• Partner with process owners to define configuration data capture requirements, conduct gap analysis, and drive solution development.
• Develop and maintain configuration models for services, assets, applications, and infrastructure.
• Evaluate enhancement and customization requests, providing design recommendations and documenting technical requirements.

Required Skills

• 5+ years of experience in solution architecture.
• Proficiency with ServiceNow platform.
• Hands-on experience with Configuration Management Database (CMDB).
• Knowledge of Common Service Data Model (CSDM).
• Understanding of IT Service Management (ITSM) principles.
• Experience designing ITSM/ITOM solutions.

Key Skills

Education

Any Gradute