Description

Manage Genesys Cloud Contact Center projects for banking sector clients, covering technical to functional stages.

Manage contact center project lifecycles and solution implementations within a banking environment. Coordinate project requirements to ensure successful deployment from technical to functional stages.

Responsibilities

• Execute Genesys Cloud Contact Center projects from technical to functional stages.
• Manage contact center solution implementations within a banking environment.
• Coordinate project requirements to ensure successful deployment.
• Manage contact center project lifecycles.

Required Skills

• 3-5 years of experience in Contact Center Solutions.
• Techno-functional experience specifically with Genesys Cloud Contact Center.
• Direct experience working within the banking industry.
• Bachelor's degree or equivalent graduate qualification.
• Ability to join within a maximum 4-week timeframe.

Key Skills

Education

ANY GRADUATE