You will manage programs and operational efforts for the Office of Infrastructure Technology, ensuring alignment with organizational goals.
Responsibilities
- Lead programs and activities aligned with strategic direction.
- Assess operational strengths and identify specific areas for improvement.
- Monitor performance goals related to customer satisfaction, quality, and application performance.
- Implement and manage changes for Organizational Change Management (OCM) initiatives.
- Communicate project issues and service updates transparently to stakeholders.
Required Skills
- 5+ years of experience in program management.
- Proven experience in team management.
- Experience managing operational initiatives and performance goals.
- Ability to lead organizational change management (OCM) efforts.
- Strong stakeholder management and communication skills.
- Bachelor's degree or equivalent graduate education.