Description

You will lead the design, configuration, and implementation of Dynamics 365 and Power Platform solutions.

Responsibilities

• Lead requirements gathering, fit-gap analysis, design, and testing for D365 and Power Platform solutions.
• Serve as the primary subject matter expert and point of contact for all D365 development efforts and issue resolution.
• Develop technical documentation, including requirements, recommendations, and technical analyses.
• Create mockups and prototypes to demonstrate how Power Platform features meet business needs.
• Define and refine governance approaches for platform use while adhering to VITA standards.

Required Skills

• 8+ years of experience with Dynamics 365 CRM, specifically Customer Service, including customization of Forms, Views, Plug-Ins, and Workflows.
• 5+ years of experience with model-driven apps, canvas apps, Power Automate, and Dataverse.
• 5+ years of experience using standard and premium connectors with Power Apps and Power Automate.
• 3+ years of experience working within a Microsoft GCC tenant.
• 3+ years of experience with SharePoint Online and Microsoft 365 services.
• Proficiency in solution management, including managed/unmanaged solutions, environment variables, and reusable components.
• Experience with custom connectors, Azure Functions, API integrations, and data migration tools.
• Knowledge of role-based security configuration and Microsoft licensing models for D365 and Power Platform.
• Ability to troubleshoot and remediate technical issues within D365 and Power Platform environments.

Preferred Skills

• 2+ years of experience with DevOps tools for Power Platform, such as Azure DevOps or GitHub Actions.
• 3+ years of experience working with Virginia state agencies and knowledge of Commonwealth of Virginia IT policies and enterprise architecture standards.

Key Skills

Education

Any Graduate