Description

Key Responsibilities 

• Partner closely with business teams to identify and prioritize AI use cases and automation opportunities. 
• Design, develop, and deploy AI-powered business solutions using Microsoft AI technologies. 
• Build and configure AI agents, copilots, and conversational experiences using Microsoft Copilot Studio. 
• Develop business applications and workflows using the Power Platform (Power Apps, Power Automate, Dataverse). 
• Create proof-of-concepts, prototypes, and minimum viable products to validate business value. 
• Integrate AI solutions with enterprise applications, databases, APIs, Microsoft 365 services, and third-party systems. 
• Implement automation solutions that improve productivity, efficiency, and employee experience. 
• Support adoption by mentoring business users and enabling teams to effectively leverage AI capabilities. 
• Collaborate with architects and governance teams to ensure alignment with enterprise standards. 
• Measure, track, and communicate business impact and outcomes from deployed AI solutions. 
• Provide hands-on troubleshooting, optimization, and continuous improvement of implemented solutions. 

Required Skills & Experience 

• Proven experience designing and delivering AI-powered business solutions. 
• Strong hands-on experience with:  
• Microsoft Copilot Studio 
• Microsoft Power Platform (Power Apps, Power Automate, Dataverse) 
• Microsoft 365 Copilot 
• Power Virtual Agents / AI Agents 
• Azure AI Services and Azure OpenAI (preferred) 
• Experience integrating business applications with enterprise systems through APIs, connectors, and automation frameworks. 
• Ability to rapidly create prototypes and transform concepts into production-ready solutions. 
• Experience working directly with business stakeholders to gather requirements and deliver measurable outcomes. 
• Strong problem-solving and solution delivery mindset. 
• Experience conducting user mentoring, training, and adoption activities. 

Preferred Qualifications 

• Experience implementing enterprise AI solutions within Microsoft ecosystems. 
• Knowledge of RAG, generative AI, AI agents, workflow automation, and conversational AI. 
• Experience with SharePoint, Teams, Dynamics 365, Microsoft Graph, and Azure services. 
• Familiarity with application lifecycle management, governance, and security best practices. 
• Microsoft certifications related to Power Platform, Azure AI, or Microsoft Copilot technologies are highly desirable

Key Skills

Education

Bachelor's degree