Description

Key Responsibilities:

Business Analysis & Requirements Gathering:

• Work with business users to understand workflows, challenges, and automation opportunities.
• Conduct discovery sessions, interviews, and requirement workshops.
• Document business requirements (BRD), functional specifications (FSD), and user stories.

Process Mapping & Solution Design:

• Create detailed process flow diagrams, wireframes, and solution outlines.
• Translate business needs into functional designs for PowerApps and Power Automate solutions.
• Collaborate with technical teams to ensure alignment between functional requirements and technical feasibility.

PowerApps & Power Platform Support:

• Assist in building Canvas and Model-Driven PowerApps through configuration and low-code capabilities.
• Define data models using Dataverse, SharePoint, or SQL connectors.
• Support creation of automated workflows using Power Automate.

Testing & Quality Assurance:

• Develop test cases, conduct functional testing, and support User Acceptance Testing (UAT).
• Validate data accuracy, UI/UX usability, and workflow efficiency.
• Ensure compliance with internal security, performance, and governance standards.

Documentation & User Support:

• Prepare end-user manuals, training materials, and release notes.
• Conduct training sessions and provide ongoing functional support.
• Maintain documentation for enhancements, change requests, and new features.

Continuous Improvement:

• Identify process improvement opportunities through automation and digitization.
• Stay updated with latest Power Platform capabilities and recommend relevant enhancements.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or similar field.
• 8 to 10 years of experience as a Business Analyst with exposure to PowerApps projects.
• Strong understanding of Microsoft Power Platform:
  o PowerApps (Canvas & Model-Driven)
  o Power Automate
  o Dataverse
• Experience creating process flows, business cases, BRDs, and FSDs.
• Strong analytical skills and ability to interpret business needs.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications:

• Microsoft Power Platform certification (PL-900, PL-100, PL-200).
• Understanding of integration of PowerApps with O365, SharePoint, Teams, or external systems via connectors.
• Knowledge of agile methodologies and project management tools (Azure DevOps, JIRA, etc.).

Key Competencies:

• Analytical & Conceptual Thinking
• Business Process Understanding
• Communication & Collaboration
• User-Centric Design Mindset
• Documentation & Presentation Skill

Key Skills

Education

Bachelor's degree