You will bridge business needs with technology solutions in a pre-sales capacity.
Responsibilities
- Gather, analyze, and document business requirements, translating them into Salesforce solutions.
- Design and optimize Salesforce functionalities across Sales, Service, and Marketing Clouds.
- Support pre-sales activities, including solution design, RFP/RFI responses, and client demonstrations.
- Collaborate with technical teams to confirm solution feasibility and delivery paths.
- Act as a trusted advisor, aligning proposed Salesforce solutions with client business objectives.
Required Skills
- 4–5 years’ experience as a Salesforce Business Systems Analyst (BSA).
- 2–3 years’ pre-sales experience in solution design and client engagement.
- Strong understanding of the Salesforce ecosystem (Sales, Service, Marketing Clouds).
- Proficiency in requirement gathering, documentation, and stakeholder management.
- Demonstrable problem-solving and presentation abilities.
- Familiarity with project planning methodologies like Ms Project Plan, Csm, Pmp, or Safe.