Description

You will lead the end-to-end management of Office 365 and collaboration infrastructure, including Skype/Teams, OneDrive, and SharePoint.

Responsibilities

• Manage Office 365 infrastructure, security features, and compliance solution integrations.
• Own license management, cost reporting, and data security for the O365 environment.
• Handle escalated requests, major incident management, RCA, and RCCA.
• Identify and implement automation opportunities and continuous process improvements.
• Mentor team members and maintain up-to-date design and configuration documentation.

Required Skills

• 5+ years of experience as an Office 365 and Collaboration SME.
• Deep knowledge of SharePoint Online, SharePoint 2013, and Power Platform (Power Apps, Power Automate, and Power BI).
• Hands-on experience with Microsoft Office 365, Exchange Server, and Azure.
• Proficiency in PowerShell and PowerShell Workflow for automation and troubleshooting.
• Expertise in Skype/Teams, OneDrive, and SharePoint management.
• Bachelor's degree and ITIL certifications.
• Experience managing O365 security, compliance, and mail flow rules.

Preferred Skills

• Experience with hybrid Exchange infrastructure and migrations from on-premise to cloud storage.
• Direct experience with Active Directory, Azure AD, and ADFS.
• MCSE or VCP certifications.

Key Skills

Education

Bachelor's degree