Description

Job Summary:

Responsibilities:
 

• Design, develop, and evaluate large and complex predictive models and advanced algorithms
• Test hypotheses/models, analyze, and interpret results
• Develop actionable insights and recommendations
• Develop and code complex software programs, algorithms, and automated processes
• Use evaluation, judgment, and interpretation to select right course of action
• Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors
• Produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets
• Transform data into charts, tables, or format that aids effective decision making
• Utilize effective written and verbal communication to document analyses and present findings analyses to a diverse audience of stakeholders
• Develop and maintain strong working relationships with team members, subject matter experts, and leaders
• Lead moderate to large projects and initiatives
• Model best practices and ethical AI
• Works with senior management on complex issues
• Assist with the development and enhancement practices, procedures, and instructions
• Serve as technical resource for other team members
• Mentor lower levels

Qualifications:
 

• 6+ years of experience with requisite competencies
• Complete knowledge and full understanding of specialization
• Statistics, machine learning , data mining, data auditing, aggregation, reconciliation, and visualization
• Programming, data modeling, simulation, and advanced mathematics
• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS
• Model lifecycle execution
• Technical writing
• Data storytelling and technical presentation skills
• Research Skills
• Interpersonal Skills
• Advanced knowledge of procedures, instructions and validation techniques
• Model Development
• Communication
• Critical Thinking
• Collaborate and Build Relationships
• Initiative with sound judgement
• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)
• Independent Judgment
• Problem Solving (Identifies the constraints and risks)
• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualifications:
 

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering
• 6+ years of experience applying advanced analytics, machine learning, and statistical methods to solve complex business problems and influence strategic decisions.
• Strong understanding of the end-to-end data science lifecycle, including data quality assessment, feature engineering, model development, validation, deployment, monitoring, and governance.
• Expertise in Voice of the Member, customer feedback, survey, complaint, contact center, or digital interaction data, with the ability to turn unstructured feedback into actionable insights.
• Experience applying Natural Language Processing (NLP), text analytics, sentiment analysis, topic modeling, and/or Large Language Models (LLMs) to understand customer needs, behaviors, and experiences

Key Skills

Education

Any Graduate