Description

Key Skills: Microsoft Teams Voice, Direct Routing, SBC, Zoom, VoIP, SIP, PowerShell, Microsoft Graph API, PSTN, Unified Communications

Roles & Responsibilities:

• Design and govern enterprise IM, Voice, and Video collaboration platforms.
• Architect Microsoft Teams Voice and Zoom solutions for global users.
• Lead Direct Routing and PSTN integration for enterprise voice services.
• Manage SBC architecture, call routing, session management, and voice connectivity.
• Automate provisioning, configuration, and operational tasks using PowerShell and Microsoft Graph API.
• Ensure platform scalability, reliability, security, and performance.
• Define architecture standards, governance frameworks, and best practices.
• Support global deployments, upgrades, and technology modernization initiatives.
• Collaborate with cross-functional teams to deliver seamless communication solutions.

Experience Required:

• 14 - 20 years of experience in Unified Communications (UC), Enterprise Collaboration, Voice, and Video platforms.
• Strong experience with Microsoft Teams Voice, Direct Routing, and PSTN integration.
• Hands-on experience with SBC (Session Border Controller), VoIP, and SIP technologies.
• Experience in Zoom administration, integration, and enterprise collaboration solutions.
• Good knowledge of PowerShell scripting and Microsoft Graph API automation.
• Experience designing and supporting large-scale communication environments for enterprise organizations.
• Strong understanding of call routing, voice infrastructure, and real-time communication technologies.
• Experience in platform governance, performance optimization, and operational excellence.
• Ability to lead architecture discussions and provide technical guidance to engineering teams.
• Strong troubleshooting, stakeholder management, and problem-solving skills.

Education: Any Post Graduation, Any Graduation

Key Skills

Education

Any Graduate