Description

Lead the architecture, development, and deployment of conversational AI platforms and chatbot solutions.

Responsibilities

• Architect and implement chatbot frameworks using NLP and machine learning technologies.
• Design and integrate chatbot solutions with CRMs and management dashboards.
• Translate business requirements into technical designs through requirement gathering workshops.
• Drive the full SDLC from initial architecture to deployment via CI/CD pipelines.
• Lead Agile teams, perform code reviews, and provide L3 technical support.

Required Skills

• 7+ years of overall IT experience.
• 4 to 6+ years of specific experience in conversation development.
• Hands-on experience developing Java or .NET applications.
• Proven experience building chatbots using at least one major platform or framework.
• Strong knowledge of NLP and cognitive machine learning implementation.
• Proficiency with Java Full Stack, JavaScript, HTML5, and CSS3.
• Experience with CI/CD tools and SDLC practices.
• Ability to manage senior stakeholders and lead Agile teams.
• Experience in troubleshooting, debugging, and resolving complex technical design issues.

Preferred Skills

• Experience with multi-lingual bot utilization and human escalation workflows.

Key Skills

Education

Any Graduate