Description

Lead the product lifecycle and strategic direction for POS and payment hardware technologies across a complex network of 4,000+ stores.

Responsibilities

• Own the cross-team product roadmap for POS and payment domain areas, ensuring alignment with software and feature priorities.
• Direct requirement documentation for physical hardware, including non-functional requirements like performance, usability, accessibility, and repairability.
• Manage trade-offs regarding scope, resources, timelines, and total cost of ownership for complex feature sets.
• Partner with UI/UX designers to prioritize design elements for physical touch points such as POS registers, receipt printers, cash drawers, and scanners.
• Lead lifecycle planning by analyzing product age, service ticket trends, and business disruption costs.

Required Skills

• 10+ years of professional experience in product management.
• 5+ years of experience using analytics and optimization tools to inform product planning and prioritization.
• 5+ years of experience working directly with design and engineering teams to deliver customer-facing features.
• Deep subject matter expertise in POS and payment technology for retail, specifically quick-service environments.
• Proven experience developing roadmaps, writing user stories, and refining product backlogs.
• Experience managing enterprise-wide hardware implementations and vendor selection processes.
• Ability to perform feature readouts using hypothesis-driven analysis and proxy data sources.

Preferred Skills

• Bachelor’s degree or equivalent experience in retail store-level technology.

Key Skills

Education

Any Gradute