Description

Lead ServiceNow configuration, development, and implementation while acting as the technical SME for the engineering team.

This role is on-site.

Responsibilities

• Lead ServiceNow implementation, configuration, and support activities.
• Design and implement solutions based on business requirements.
• Configure and maintain ITSM, CMDB, and Service Mapping modules.
• Develop custom solutions using JavaScript and ServiceNow scripting.
• Troubleshoot production issues and support platform governance.

Required Skills

• 8+ years of experience in ServiceNow development and administration.
• Strong hands-on experience with ServiceNow ITSM implementations.
• Expertise in ServiceNow configuration, customization, and development.
• Deep knowledge of CMDB and Service Mapping.
• Proficient in JavaScript for client-side and server-side scripting.
• Experience integrating ServiceNow with internal and legacy systems.
• Proven track record in production support and troubleshooting.

Preferred Skills

• ServiceNow SME or technical leadership experience.
• Experience with Service Portal, HTML, and CSS.

Key Skills

Education

Any Graduate