Description

Key Responsibilities

• Partner with AT&T and Tech Mahindra account teams to support joint go to market and pre sales motions for shared customer opportunities.
• Lead discovery conversations to identify business objectives, technical requirements, current state environments, constraints, and desired future state outcomes.
• Develop solution concepts, reference architectures, and statements of approach across network transformation, secure network infrastructure, voice transformation, cloud contact center, IoT, mobility, and related AT&T domains.
• Prepare technical responses for proposals, statements of work, scope narratives, presentations, and customer facing solution documentation.
• Provide technical guidance on solution design best practices, including resilience, scalability, security, performance, and integration with customer or partner environments.
• Support qualification of opportunities by aligning customer needs to AT&T service capabilities and identifying the most appropriate consulting and professional services approach.
• Collaborate with Tech Mahindra and AT&T stakeholders to shape win themes, differentiate the joint solution, and strengthen technical credibility in competitive pursuits.
• Engage customer executives, architects, and operational teams as a trusted advisor, communicating complex technical strategies in business relevant terms.
• Provide input on optimal product, platform, and vendor selection while supporting‿not owning‿commercial negotiations or third party contractual arrangements.

Preferred Experience and Skills

• Strong customer facing experience in network consulting, secure network consulting, solution architecture, and pre sales support.
• Deep understanding of network planning and design best practices, including LAN, WAN, WLAN, datacenter, SD WAN, SD LAN, and edge networking disciplines.
• Working knowledge of secure network infrastructure, cybersecurity related architecture considerations, and risk based solution planning.
• Familiarity with voice transformation, unified communications, SIP transformation, cloud collaboration, and cloud contact center solution domains.

Key Skills

Education

Bachelor's degree