Description

This role functions as a technical engineer within IT Infrastructure, supporting all sites across various infrastructure domains.

Responsibilities

• Manage services by defining KPIs, SLAs, and associated measurements and reporting to ensure service provider quality.
• Ensure adherence to good IT practices, including documentation, IT security, and change management.
• Define, select, implement, and manage standards and associated services.
• Perform cross-technical Root Cause Analysis and define necessary corrective measures.
• Contribute to architecture blueprints, including the OT area, and generate necessary documentation.

Required Skills

• 5+ years of hands-on experience across multiple infrastructure areas.
• Senior Windows Server knowledge.
• Proficiency in PowerShell or Bash for infrastructure automation.
• Deep technical infrastructure knowledge and understanding of the ITIL model.
• Experience with hypervisors such as Vsphere.
• Familiarity with Cisco switches and Wireless controllers.
• Experience with Active Directory, backup technologies (Veeam/Acronis preferred), and disaster recovery planning.
• Knowledge of storage and file services.
• Strong analytical and problem-solving capabilities.

Key Skills

Education

Any Gradute