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Process Improvement/Excellence Senior Manager

Sutherland

 

Kingston, ON, Canada

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Process Improvement Manager
Tenure: Contract - Corp-to-Corp
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Description

Lead Lean Six Sigma initiatives to drive cost reduction, enhance customer experience, and optimize demand management.

Responsibilities

  • Own the full project lifecycle, from scoping business challenges with senior leaders to executing actionable recommendations.
  • Lead Lean Six Sigma projects and mentor Project Managers on methodologies and best practices.
  • Conduct in-depth data collection and analysis to generate strategic insights and deployment plans.
  • Quantify project impacts on financials, productivity, and customer experience metrics.
  • Develop executive presentations to facilitate discussions on program progress and results.

Required Skills

  • Minimum 5 years of experience in Lean Six Sigma or continuous improvement.
  • Lean Six Sigma training and/or certification.
  • Bachelor’s degree.
  • Proven experience in change management and stakeholder management.
  • Ability to influence without authority and manage relationships with senior leadership.
  • Experience leading and motivating teams of 3 or more individuals.
  • Strong oral and written communication, presentation, and organizational skills.
  • Ability to work effectively within ambiguity and drive initiatives with minimal direction.

Preferred Skills

  • PMI/PMP or Prince 2 training and/or certification.

Education

Bachelor’s Degree

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