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CareerNet Technologies Pvt Ltd Logo
Procurement Platform Support

CareerNet Technologies Pvt Ltd

 

Pune, Maharashtra, India

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Platform Support
Tenure: No Preference/Any
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Description

Manage and support the Coupa procurement platform, ensuring system stability, compliance, and efficient user operations.

This role is on-site.

Responsibilities

  • Configure and manage Coupa roles, permissions, approval workflows, purchasing policies, and system parameters.
  • Monitor system performance and ensure adherence to global procurement standards and SLA timelines.
  • Support daily procurement operations, including purchase requisitions, orders, and invoicing processes.
  • Troubleshoot functional and technical incidents, escalating complex issues as required.
  • Maintain ERP integrations and data uploads, ensuring accuracy and consistency across systems.

Required Skills

  • 3-5 years of experience with Coupa or similar procurement platforms.
  • Strong understanding of procurement lifecycles: purchase requisitions, purchase orders, and invoicing.
  • Hands-on experience with Coupa support, operational troubleshooting, and workflow management.
  • Experience supporting ERP integrations and data exchange processes.
  • Familiarity with IT service management and ticket handling using Jira or ServiceNow.
  • Understanding of SLA management, issue tracking, and support operations.

Preferred Skills

  • Ability to create documentation, knowledge base articles, and provide end-user training.
  • Experience coordinating with internal stakeholders and external vendors.

Education

Any Graduate

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