Description

Responsibilities

35% Strategy & Planning

• Support identification of opportunities to improve store execution through automation, digital workflows, and data-driven insights.
• Contribute to product roadmap development aligned with team and platform priorities.
• Partner with stakeholders to gather requirements, define use cases, and prioritize features.
• Help define and track product success metrics such as adoption, usability, e􀆯iciency gains, and operational impact.
• Stay informed on trends in retail technology, automation, and AI-enabled tools.

45% Delivery & Execution

• Own day-to-day execution of product initiatives, from discovery through delivery.
• Translate business needs into clear product requirements, user stories, and acceptance criteria. Retail, convenience, operations, or platform experience
• Collaborate closely with engineering on APIs, integrations, and platform capabilities.
• Participate in discussions on system design, tradeo􀆯s, and technical dependencies.
• Support testing, validation, and iteration through MVPs, pilots, and releases.
• Partner with UX and research teams to test assumptions and improve user experience.
• Monitor product performance and help identify opportunities for optimization.

20% Team & Stakeholder Collaboration

• Work cross-functionally with engineering, UX, operations, and business teams to deliver value.
• Serve as a liaison between stakeholders and technical teams, ensuring alignment and clarity.
• Advocate for end users by understanding store and franchisee needs.
• Communicate product updates, risks, and progress to stakeholders.
• Contribute to a collaborative, agile team environment and continuous improvement.

Basic Qualifications:

• Bachelor’s Degree or equivalent experience
• 3+ years of experience in product management, business analysis, or related role
• Experience working in Agile environments with tools such as JIRA and Confluence
• Ability to translate user needs into product requirements and user stories
• Strong problem-solving and analytical skills
• Experience working cross-functionally with engineering and design teams

Preferred Qualifications

• Retail, convenience, operations, or platform experience is required.
• Experience working with modern Point of Sale (POS) solutions
• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience supporting products built on APIs, integrations, or cloud-based systems
• Familiarity with modern architecture concepts (APIs, microservices, event-driven systems)
• Exposure to AI/ML, automation, or data-driven product features
• Experience working with data, metrics, and experimentation frameworks
• Ability to understand technical concepts and contribute to product tradeo􀆯 decisions

Key Skills

Education

Bachelor's degree