Description

Primary Responsibilities (Essential Functions):

• Partner closely with Product Owner(s)/Team(s), Project Management Office, Sponsors, functional business areas, IT and marketing teams to measure and oversee quality throughout the product lifecycle.

• Acquire high level strategic direction and business priorities from Program Sponsors.

• Facilitate creation of product vision and goals with product owner and program sponsors.

• Facilitate definition of product MVP by educating, providing guidance, driving decisions and consensus. Communicate MVP and gather approvals.

• Maintain and manage MVP scope by following established processes and communication plans.

• Define product roadmap/timelines with inputs from Product Owner(s)/Teams(s) specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources

• Prioritize features/capabilities working with Product Owner and IT. Including Sprint Planning, Support and Tech updates • Identify and maintain list of SMEs crucial to product execution.

• Identify end-user lists and roles for product.

• Stay informed and aware of as-is and to-be business processes with the system component/product in perspective.

• Train with Product Owner to acquire business knowledge with the system component/product so as to act as proxy when/if required.

• Share and communicate business process impacts so team members responsible for Change Management can plan and execute.

• Work with IT Project Manager to translate roadmap into build priorities.

• Facilitate UAT script and plan discussions between users/customers, SMEs and Business Analyst.

• Plan and facilitate UAT.

• Escalate data related challenges to Data owner/team.

• Responsible for issue resolution, escalation plan, risk mitigation, communication plan coordination with process Improvement team and regular updates to Product Team and PMO

• Communicate project milestone and deliverable status to Product Team and PMO

• Coordinate and facilitate meetings, internal and external communications in support of project goals and activities (UAT, training, launch, hypercare).

• Coordinate user acceptance testing and work with IT to ensure traceability to original requirements.

• Develop and manage business cutover plans, implementation / roll out

• Implement, monitor and report on key metrics

• Responsible for managing content creation and documentation management in support of program

• Participate/conduct stakeholder focus groups for input

• Effectively use project artifacts, tools, and templates to communicate progress and capture outcomes, next steps, and decisions

• Leverage industry best practices in adoption and implementation of project management practices, governance and processes

• Executes the launch of new products and features for the product

• Manage scope and the change request process, coordinating decision process of scope and budgetary impact of changes from original specifications.

• Occasionally travel to Clean Earth facilities

• Lead and/or participate in key meetings like Product Team updates, Project Coordination, Steering committee and PMO

• Leverage industry best practices in adoption and implementation of project management practices, governance and processes.

• Perform other reasonably related tasks as assigned by management.

Basic Required Qualifications:

• Bachelor’s degree

• 10-15 years of total Experience

• 7+ years of digital product management experience leading programs from inception to launch in the specific area using agile methodology.

Preferred Qualifications:

• 7+ years of complex and cross organizational project and program management experience in a business leadership capacity. Experienced in managing digital programs involving web portal development, deployment, enhancements and their integrations with other applications

• Experience managing all aspects of solution delivery including requirements gathering, scope definition, resource planning, budget management, status reporting, risk management, release management, organization change management and change control

• Excellent project management skills and demonstrated competency in managing simultaneous execution of multiple projects and workstreams within the program

• Results driven with the ability to combine strong quantitative foundation with business acumen

• Excellent facilitation, negotiation skills, verbal and written communication and interpersonal skills; the ability to communicate effectively at all levels and to all functional groups; the ability to translate technical requirements and issues into appropriate context

• Demonstrated experience managing vendors to assist in or solely drive project delivery

• Strong business acumen across multiple business functions (e.g. Sales, Operations, Finance, Human Resources, etc.)

• Advanced Microsoft office skills (SharePoint, MS Project, Visio, Teams, etc.)

• History of ability to maintain flexibility, multi-task, and deliver results in a deadline driven environment

Perfect Fit

• 10+ years of Product Management experience leading enterprise digital transformation programs from roadmap through production launch.
• Strong Order Management, Billing, Invoicing, ERP, or highly integrated business systems experience with Agile product ownership.
• Proven ability to lead cross-functional teams, vendors, UAT, change management, and executive stakeholder communication.

Do Not Send

• Project Managers without ownership of product strategy, roadmap, MVP definition, or feature prioritization.
• Candidates lacking large-scale enterprise system modernization or business transformation experience.
• Product Managers with primarily consumer/mobile products and little exposure to complex operational business systems

Key Skills

Education

Bachelor’s degree