Description

• Hands-on retail store experience in the US (Store Associate, Team Lead, Assistant Store Manager, or Store Manager).
• 5+ years of Product Management experience in Workforce Management (WFM), Workforce Scheduling, Human Capital Management (HCM), or Retail Operations Technology.
• Strong experience leading WFM implementation projects as a Product Manager.
• Experience with retail workforce scheduling, labor optimization, demand forecasting, shift scheduling, and workforce planning.
• Strong understanding of US labor compliance, predictive scheduling, rest breaks, and labor regulations.
• Experience working with Data Science, Engineering, Retail Operations, and Finance teams.
• Ability to define product strategy, roadmap, user stories, requirements, and drive product adoption.
• Strong analytical skills with experience using labor metrics, operational KPIs, and ROI analysis.
• Technical understanding of algorithm-driven scheduling, forecasting models, and integrations with modern WFM platforms.

Key Responsibilities

• Own the product roadmap and strategy for Retail Workforce Management & Scheduling solutions.
• Gather requirements from store managers and associates through user research and translate them into product features.
• Partner with Engineering and Data Science teams to build predictive scheduling and labor optimization capabilities.
• Ensure compliance with labor laws while improving scheduling efficiency and store operations.
• Lead cross-functional execution, product delivery, rollout, change management, and user adoption

Key Skills

Education

Bachelor's degree