Description

You will own the product roadmap and strategy for Retail Workforce Management and Scheduling solutions, translating store needs into technical requirements and driving adoption.

This role is hybrid.

Responsibilities

• Define product strategy, roadmap, and user stories for WFM and scheduling platforms.
• Gather requirements from store managers and associates through user research and translate them into product features.
• Partner with Engineering and Data Science teams to build predictive scheduling and labor optimization capabilities.
• Lead cross-functional execution, product delivery, rollout, change management, and user adoption.
• Ensure compliance with US labor laws while improving scheduling efficiency and operational KPIs.

Required Skills

• 5+ years of Product Management experience in Workforce Management (WFM), Workforce Scheduling, HCM, or Retail Operations Technology.
• Strong experience leading WFM implementation projects as a Product Manager.
• Experience with retail workforce scheduling, labor optimization, demand forecasting, shift scheduling, and workforce planning.
• Strong understanding of US labor compliance, predictive scheduling, rest breaks, and labor regulations.
• Hands-on retail store experience in the US (Store Associate, Team Lead, Assistant Store Manager, or Store Manager).
• Technical understanding of algorithm-driven scheduling, forecasting models, and integrations with modern WFM platforms.
• Strong analytical skills with experience using labor metrics, operational KPIs, and ROI analysis.
• Bachelor's degree.

Preferred Skills

• Experience working with Data Science, Engineering, Retail Operations, and Finance teams.

Key Skills

Education

Bachelor's degree