Description

Key Responsibilities
• Lead business analysis activities including elicitation, analysis, and documentation of functional and non-functional requirements.
• Work closely with business stakeholders to understand business challenges, identify opportunities, and translate needs into clear and actionable requirements.
• Contribute to the design and evolution of digital products, workflows, dashboards, and client-facing solutions.
• Partner with development teams throughout the delivery lifecycle to ensure solutions meet business objectives.
• Support agile delivery through backlog refinement, user story development, acceptance criteria definition, and ongoing requirements clarification.
• Work effectively across remote and geographically dispersed teams.

Core Skills & Experience
• 5+ years' experience in a Product Analyst, Business Analyst, or similar role.
• Strong experience producing detailed business and functional requirements documentation.
• Excellent stakeholder management, facilitation, and communication skills.
• Proven experience working within Agile delivery environments.
• Fast learner with the ability to quickly understand new business domains, technologies, and business processes.
• Experience working with distributed and remote teams.

Domain Experience
• Experience working within Professional Services organizations.
• Executive Search, Recruitment, Consulting, or related professional services experience would be highly desirable.

Specific Technical & Functional Experience
Client-Facing Digital Solutions
• Experience working on digital client portals and client-facing platforms.
• Ability to define requirements and user experiences that enable the secure sharing of data, insights, reports, presentations, and other client deliverables.

Product Discovery & Innovation
• Experience supporting product discovery activities, including problem definition, opportunity assessment, stakeholder workshops, and requirements prioritisation.
• Ability to translate business strategy and user needs into product concepts, features, and delivery roadmaps.
• Experience working collaboratively with Product Managers, Designers, and Technology teams to validate ideas and shape solutions before delivery.
• Comfortable using experimentation, prototypes, proof of concepts, and user feedback to inform decision-making.
• Experience balancing business objectives, user needs, and technical constraints when defining solutions.

AI & Emerging Technology Solutions
• Familiarity with AI-enabled products and solutions.
• Experience gathering requirements for AI-assisted workflows, automation, knowledge management, productivity, or employee experience solutions.
• Familiarity with low-code, no-code, or AI configuration environments.
• Ability to assess business opportunities for AI and translate them into practical requirements and user outcomes.

Workflow & Process Modelling
• Experience modelling business processes and workflows.
• BPMN modelling experience preferred, ideally using tools such as Bizagi.
• Experience supporting the design and implementation of automated workflows across multiple business functions.

Data & Analytics Solutions
• Experience working on data-centric projects.
• Ability to understand high-level datasets, data structures, and data models.
• Experience defining requirements for dashboards, reporting solutions, analytics products, and user interfaces.
• Ability to work closely with data, analytics, and engineering teams to translate business requirements into data-driven solutions

Key Skills

Education

Bachelor's degree