Description

KEY RESPONSIBILITIES

• Own the product vision, strategy, and roadmap for the CAI application modernization initiative.

• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.

• Translate business needs into clear user stories, acceptance criteria, and actionable product backlog items.

• Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches, including platform, architecture, and integration decisions.

• Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.

• Facilitate Agile ceremonies, including backlog refinement, sprint planning, sprint reviews, and retrospectives, as needed.

• Serve as the primary liaison between business stakeholders and the technical delivery team.

• Define product success metrics and KPIs and track progress against established goals.

• Support change management, user adoption, and training activities related to the modernized solution.

• Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.

• Identify risks, dependencies, and impediments and drive timely resolution.

• Provide regular status updates, recommendations, and product insights to IT leadership and business sponsors.

REQUIRED QUALIFICATIONS

5+ years: Experience as a Product Manager leading large-scale, $10M public-sector modernization efforts.

Required: Demonstrated experience modernizing legacy applications or leading digital transformation projects.

Required: Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs.

Required: Working knowledge of Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or similar platforms.

Required: Experience overseeing and testing large-scale data conversions.

Required: Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.

Required: Strong organizational and prioritization skills, with the ability to manage competing demands.

PREFERRED / HIGHLY DESIRED QUALIFICATIONS

• Experience with enterprise application modernization, including migration from legacy platforms to modern architectures.

• Familiarity with the Microsoft technology stack, cloud platforms such as Microsoft Azure, or content management systems.

• Experience with process improvement and business process reengineering.

• Knowledge of accessibility standards, including WCAG 2.1, and public-sector compliance requirements.

• Previous experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations.

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.

• YAFOS Certification

Key Skills

Education

Any Gradute