Description

Owns vendor relationships, contract compliance, and delivery performance for DMV modernization and operations programs.

This role is hybrid.

Responsibilities

• Manage multiple technology contracts, ensuring vendors meet all deliverables, milestones, service levels, and quality expectations.
• Oversee contract compliance including SOW obligations, financial terms, data requirements, and performance metrics.
• Partner with Procurement, Legal, and internal teams to support contract amendments, renewals, and RFP development.
• Identify risks early, support escalation processes, and coordinate corrective action plans with senior leadership.
• Validate vendor deliverables for completeness and alignment, coordinating with technical SMEs for deep validation.

Required Skills

• 5+ years of experience managing vendors, contracts, or delivery partners in complex technology environments.
• Strong working knowledge of state government procurement, contracting processes, and compliance requirements.
• Experience managing large technology contracts, system implementation vendors, SI partners, or SaaS providers.
• Ability to interpret SOWs, technical deliverables, project plans, SLAs, and contract language.
• Technical fluency to understand systems, integrations, testing workflows, and modernization-related dependencies.
• Proven ability to drive vendor performance through influence, diplomacy, and structured accountability.
• Experience coordinating across cross-functional teams including IT, business leaders, and executive stakeholders.

Preferred Skills

• Bachelor's degree in a related field or equivalent experience.
• Experience with financial tracking, invoice validation, and burn rate monitoring.

Key Skills

Education

Bachelor's degree