Product Owner

Key Responsibilities
Product Ownership & Strategy

• Define and prioritize product roadmap for AI agents and automation tools within Portfolio Services, aligning with business objectives and client needs
• Develop user stories, acceptance criteria, and success metrics in collaboration with stakeholders
• Own the product backlog, balancing immediate business needs with long-term strategic goals
• Conduct user research and gather requirements from Portfolio Services teams and clients to inform product development

Technical Deployment & Implementation

• Lead end-to-end deployment of AI solutions into live Portfolio Services environments
• Configure, customize, and integrate AI agents with existing systems and workflows
• Troubleshoot technical issues during implementation and provide hands-on problem resolution
• Build proof-of-concepts and MVPs to validate solution feasibility and business value

Stakeholder Engagement & Change Management

• Partner with Transaction Management, Lease Administration, and Consulting teams to understand pain points and solution requirements
• Train end-users on new AI tools and capabilities, ensuring successful adoption
• Gather feedback post-deployment and iterate solutions based on real-world performance
• Communicate progress, challenges, and outcomes to leadership and cross-functional teams

Governance & Quality Assurance

• Ensure AI solutions comply with governance frameworks, security standards, and ethical guidelines
• Document technical specifications, user guides, and deployment processes
• Monitor solution performance and implement improvements based on usage data and feedback
• Maintain quality standards throughout the development and deployment lifecycle

Required Qualifications
Technical Skills

• 10+ years of experience in product management, software engineering, or technical implementation roles
• Hands-on experience with AI/ML tools, automation platforms, or enterprise software deployment
• Proficiency in at least one programming language (Python, JavaScript, or similar)
• Understanding of APIs, system integrations, and data workflows
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud)

Business & Domain Knowledge

• Understanding of commercial real estate operations, particularly Portfolio Services functions (Transaction Management, Lease Administration)
• Experience translating business requirements into technical solutions
• Ability to understand complex workflows and identify automation opportunities
• Strong grasp of change management principles and user adoption strategies