Description

Key Responsibilities:

• Serve as a domain expert in Annuities, including product structures, policy administration, claims, underwriting, and regulatory compliance.
• Elicit, analyse, and document business requirements, process flows, and system interactions.
• Collaborate with product owners, actuaries, underwriters, and IT teams to define and prioritize business needs.
• Translate complex insurance and annuity concepts into clear, actionable user stories and acceptance criteria.
• Support the development and implementation of new insurance products and enhancements to existing systems.
• Conduct gap analysis, root cause analysis, and impact assessments for business process changes.
• Facilitate workshops and stakeholder meetings to gather insights and validate requirements.
• Ensure solutions meet business goals, compliance standards, and customer expectations.
• Assist in user acceptance testing (UAT), training, and post-implementation support.

Required Skills and Qualifications:

• 7–10 years of experience as a Business Analyst or product owner in the Life Insurance and Annuity domain.
• Strong understanding of annuity products (e.g., fixed, variable, indexed etc ), policy lifecycle, and regulatory frameworks.
• Proven experience in business process modelling, requirements gathering, and documentation.
• Experience working in Agile/Scrum environments.
• Proficiency in tools like JIRA, Confluence, Visio, and MS Office Suite.
• Excellent communication, stakeholder management, and problem-solving skills.
• Good to have: Certifications such as LOMA (e.g. FLMI, ARA)

Key Skills

Education

Bachelor's degree