Description

Key Responsibilities

• Gather, analyze, and document business requirements for KYC and client onboarding processes.
• Work closely with Compliance, AML, Risk, Operations, and Technology teams.
• Define BRDs, FRDs, user stories, process flows, and functional specifications.
• Analyze and improve KYC/CDD/EDD processes and workflows.
• Support customer onboarding, periodic reviews, remediation, and KYC data management.
• Identify process gaps, risks, and opportunities for automation and optimization.
• Coordinate with development and QA teams throughout the SDLC.
• Support UAT, defect analysis, and business validation.
• Ensure solutions align with regulatory and internal compliance requirements.

Required Skills

• 5+ years of experience as a Business Analyst in Banking/Financial Services.
• Strong hands-on experience in KYC / Client Onboarding / AML / CDD / EDD.
• Strong requirements gathering and documentation skills.
• Experience with BRD, FRD, User Stories, Process Flows, and UAT.
• Good understanding of banking operations, compliance, and regulatory processes.
• Excellent stakeholder management and communication skills.
• Experience working in Agile/Scrum environments.

Preferred

• Experience with KYC platforms, client lifecycle management, or regulatory technology.
• Knowledge of SQL, data mapping, APIs, and system integrations.
• Experience with JIRA/Confluence or similar tools

Key Skills

Education

Bachelor's degree