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Technology Management Solutions
New York City, NY, USA
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Key Responsibilities
• Act as the primary liaison between business stakeholders and technical teams to ensure alignment on scope, priorities, and deliverables.
• Own the product backlog: define, refine, and prioritize user stories and epics based on business value and stakeholder input.
• Lead requirements elicitation through stakeholder interviews, workshops, JAD sessions, and document findings in BRDs, FRDs, and user stories.
• Collaborate with underwriting, product, operations, and compliance teams to ensure business and regulatory requirements are accurately captured.
• Partner with development and QA teams to clarify requirements, define acceptance criteria, and validate functional behavior during testing cycles.
• Support UAT planning and execution, reviewing test cases, validating results, and facilitating sign-offs.
• Contribute to MVP definition, product roadmap planning, and release prioritization.
• Proactively identify business risks, dependencies, and improvement opportunities; provide data-driven recommendations.
• Participate in Agile ceremonies — sprint planning, stand-ups, retrospectives, and demos, as a key member of the Scrum team.
• Ensure all deliverables adhere to compliance, regulatory, and operational standards across jurisdictions.
Required Skills & Experience
• In-depth knowledge of the U.S. P&C insurance domain, including products, processes, and regulatory landscape.
• Hands-on experience across the policy lifecycle — quoting, underwriting, binding, issuance, servicing, endorsements, and renewals.
• Strong understanding of underwriting, rating, and product configuration concepts.
• Proven experience in requirements elicitation and documentation — BRDs, FRDs, use cases, user stories, and process flows.
• Demonstrated ability to manage and prioritize a product backlog using Agile/Scrum methodologies.
• Strong analytical and problem-solving skills with the ability to think strategically and deliver actionable insights.
• Excellent communication and stakeholder management skills across business and technology teams.
• Experience working with commercial and specialty lines insurers is strongly preferred.
• Familiarity with compliance and regulatory standards in the insurance domain.
• Proficiency with tools such as JIRA, Confluence, Miro, and MS Office Suite.
Preferred Qualifications
• Exposure to insurance platform modernization or digital transformation initiatives.
• Experience collaborating with offshore/onshore delivery models.
• Background in data-driven insurance products, analytics, or workflow automation.
• Certifications such as CSPO, CBAP, or IIBA-AAC are a plus
Any Gradute
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