Description

Key Responsibilities

• Own and manage Inspire Brands’ payments digital channels, including:
  • Payment processors
  • Gateways
  • POS terminals
  • Kiosks and terminal applications
• Serve as the primary point of contact for external payment vendors and technology partners
• Reduce operational load on internal teams by proactively managing vendor relationships, issues, and dependencies
• Partner closely with internal technology, digital experience, and operations teams to ensure smooth execution and reliability
• Translate business and technical needs into epics and user stories in Jira
• Lead and participate in Agile ceremonies as needed to support delivery and execution
• Manage multiple initiatives concurrently across a fast‑paced, multi‑brand environment
• Ensure awareness and alignment around:
  • Payment reliability
  • Fraud considerations
  • Compliance impacts

Important Clarification

This role is not a traditional Product Manager position focused on defining features or owning a future‑state roadmap.
The focus is execution, vendor management, and operational ownership of Inspire Brands’ current payments landscape.

Required Qualifications

• Bachelor’s degree required (Business, Computer Science, or related field preferred)
• 5+ years of experience in product ownership or product management, ideally within:
  • Payments
  • Digital commerce
  • Fintech
• Direct experience with:
  • Payment processing platforms
  • Payment gateways
  • Digital wallets
  • Gift cards
  • Transactional or checkout platforms
• Proven experience working with external vendors and third‑party technology providers
• Hands‑on experience using Jira in an Agile environment
• Ability to translate requirements into actionable work without heavy new development focus
• Strong organizational and communication skills
• Proven ability to manage competing priorities and multiple workstreams simultaneously
• Self‑starter who can operate independently and drive execution

Nice to Have

• Exposure to fraud prevention, compliance, or payment reliability concepts
• Advanced degree in business, technology, or a related

Key Skills

Education

Bachelor's degree