Description

You will own and manage payments digital channels, including processors, gateways, POS terminals, and kiosks, focusing on execution and operational reliability.

This role is remote.

Responsibilities

• Manage relationships with external payment vendors and technology partners, resolving issues and dependencies.
• Translate business and technical needs into epics and user stories in Jira to support delivery.
• Partner with internal technology, digital experience, and operations teams to ensure payment system reliability.
• Reduce operational load by proactively managing vendor interactions and resolving technical blockers.
• Manage multiple initiatives concurrently, ensuring alignment on payment reliability, fraud considerations, and compliance.

Required Skills

• 5+ years of experience in product ownership or product management, ideally within payments, digital commerce, or fintech.
• Direct experience with payment processing platforms, payment gateways, digital wallets, gift cards, or transactional checkout.
• Hands-on experience using Jira in an Agile environment to track and manage work.
• Proven experience working with external vendors and third-party technology providers.
• Ability to translate requirements into actionable work without a heavy focus on new development.
• Strong organizational and communication skills to manage competing priorities and multiple workstreams.
• Bachelor’s degree in Business, Computer Science, or a related field.

Preferred Skills

• Exposure to fraud prevention, compliance, or payment reliability concepts.
• Advanced degree in business, technology, or a related field.

Key Skills

Education

Bachelor's degree