Description

You will provide technical support and troubleshooting for large-scale enterprise applications.

Responsibilities

• Troubleshoot and debug complex technical systems and workflows.
• Document technical findings and system issues clearly.
• Coordinate across teams to resolve technical blockers and incidents.
• Support data systems and web services within the software development lifecycle.

Required Skills

• 5+ years of software development or technical support experience.
• Proficiency with AWS services including CloudWatch, S3, EMR, Lambda, Glue, and Athena.
• 2+ years of experience writing SQL queries and scripts in Java or Python.
• Hands-on experience with ETL processes and SQL-based technologies.
• Working knowledge of Varicent ICM, web services, and data systems.
• Understanding of networking concepts and technical workflows.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience.

Preferred Skills

• Experience with SAP Callidus, HANA, or SOX Compliance regulations.
• Familiarity with ITIL processes and Agile methodologies.

Key Skills

Education

Bachelor's degree