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Product Support Specialist
Recrosoft Technologies Private Limited
Pune, Maharashtra, India
Posted On: 8 days ago
Experience: 2+ years
Availability: Hybrid
Openings: 1
Category: Product Support Specialist
Tenure: No Preference/Any
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Description
Mandatory Technical Skills
- 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
- Experience with customer-facing application support
- Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
- Experience working with ticketing/CRM tools (Salesforce preferred)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication skills
Requirements added by the job poster
• 1+ years of work experience with Product Support
Education
Any Graduate
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