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Product Support Specialist

Pyramid Consulting

 

United States

Posted On: 6 days ago
Experience: 06+ years
Availability: Remote
Openings: 2
Category: Product Support Specialist
Tenure: Contract - Corp-to-Corp
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Description

You will provide technical support and facilitate testing for financial industry products.

This role is remote.

Responsibilities

  • Resolve product issues through technical support tasks.
  • Execute acceptance testing and user acceptance testing (UAT) protocols.
  • Validate product functionality through structured testing.
  • Generate ad hoc reporting to support data-driven decision making.

Required Skills

  • 6+ years of experience in technical support environments.
  • Proficiency in User Acceptance Testing (UAT).
  • Experience conducting acceptance testing.
  • Ability to perform ad hoc reporting.
  • Bachelor's degree or equivalent graduate education.

Preferred Skills

  • Experience with financial industry products.

Education

ANY GRADUATE

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