Description

You will own the operational health and evolution of our Salesforce environment.

Responsibilities

• Manage SRM and CEP solutions within Salesforce to improve supplier collaboration and customer interactions.
• Maintain and streamline CRM and sales processes using Salesforce features.
• Address and resolve technical issues in production to ensure application stability.
• Monitor Salesforce resource performance using CloudWatch and Dynatrace, and document support processes.
• Collaborate on scalable architecture design and CI/CD pipeline implementation.

Required Skills

• 5+ years of professional experience.
• Salesforce Certified Advanced Administrator certification.
• Deep understanding of Salesforce capabilities, including Sales Cloud and Service Cloud.
• Expertise in writing and optimizing SOQL queries.
• Proven experience with CI/CD Pipelines and deployment automation.
• Familiarity with ITSM Processes.
• Understanding of network architecture within cloud environments.
• Ability to troubleshoot complex application issues independently and in a team setting.

Key Skills

Education

Any Graduate