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Production Support Analyst

Soho Square Solutions

 

Montreal, QC, Canada

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Production Support Analyst
Tenure: Contract - Corp-to-Corp
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Description

  • Production support for Asset Finance & Securitization (AFS) applications.
  • Provide application/technical support and act as the SME for supported applications.
  • Experience with incident, problem, and change management, disaster recovery, and application deployments.
  • Collaborate with technical teams and provide 24/7 on-call support on a rotational basis.
  • 5+ years of production support experience required.
  • Strong knowledge of UNIX/Linux, SQL, and Dynatrace, shell scripting, schedulers, AutoSys
  • in-person interview.

REQUIREMENTS

TRAINING AND OCCUPATIONAL EXPERIENCE

  • Bachelor degree or higher in Computer Science or related fields
  • Good understanding of Credits and Working Capital business lines
  • Good understanding of Asset Finance and Securitization, Special Purpose Fund/CLO, Residential
  • Mortgage-backed Securities, Commercial Mortgage-backed Securities and Asset-backed
  • Securities business lines.
  • Must have at least one of Shell/Perl/Batch/Python scripting skills
  • Well versed with incident/problem/change management process
  • Excellent verbal and written communication skills
  • Good documentation skills – advanced knowledge of Excel, Word, PowerPoint
  • Good understanding of Java J2EE applications
  • Good to have infrastructure, MQ, WebSphere, Tomcat knowledge
  • Good to have ITIL foundation knowledge/certification
  • Experience with Unix/Linux/Windows servers.
  • Experience with application deployments and installations
  • Knowledge of SQL/Pl SQL
  • Knowledge of Tools like Jira, ITSM, SN
  • Strong multitasking skills and ability to reprioritize tasks

Education

Bachelor's degree

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