Description

job responsibilities include:

Managing daily operations of the technology platform.

Handling problem and incident management.

Overseeing release and deployment processes.

Ensuring operational readiness and capacity management.

Monitoring applications and analyzing service performance.

Identifying and resolving production failures.

Communicating effectively with development and business teams.

Maintaining and enhancing technical policies and procedures.

Troubleshooting and resolving complex technical issues.

Supporting new and existing equipment and software installations.

Desired Qualifications:

Bachelor’s degree in computer science, Information Technology, or a related field.

Minimum of 3 years in Production Support or a related technical environment.

Proficiency in Linux and SQL.

Experience with application performance monitoring tools such as AppDynamics, Dynatrace, or Splunk

Key Skills

Education

Any Graduate