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Production Support Engineer

Akkodis

 

Charlotte, NC, USA

Posted On: 14 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Production Support Engineer
Tenure: No Preference/Any
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Description

You will manage daily technology platform operations, ensuring system stability and performance.

This role is hybrid.

Responsibilities

  • Handle problem and incident management for production environments.
  • Oversee release and deployment processes to ensure smooth rollouts.
  • Monitor applications, analyze service performance, and manage capacity.
  • Identify, troubleshoot, and resolve complex technical issues and production failures.
  • Maintain technical policies and procedures while supporting new software installations.

Required Skills

  • 3+ years of experience in Production Support or a related technical environment.
  • Strong proficiency in Linux administration and SQL.
  • Experience with application performance monitoring tools: AppDynamics, Dynatrace, or Splunk.
  • Ability to communicate effectively with development and business teams.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Skills

  • Experience with capacity planning and operational readiness.

Education

Any Graduate

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