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Production Support Engineer

Saransh Inc

 

Chicago, IL 60691, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineers
Tenure: Full-time Only
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Description

You will maintain system stability and resolve escalated technical incidents within a Windows environment.

This role is on-site.

Responsibilities

  • Troubleshoot and resolve escalated incidents involving Windows servers and applications.
  • Perform root cause analysis using Windows Event Logs, IIS logs, and application logs.
  • Automate support tasks and system monitoring through PowerShell scripting.
  • Monitor batch jobs, Windows services, and overall system health.
  • Participate in incident management and on-call rotations.

Required Skills

  • 5+ years of experience in production support or systems administration.
  • Strong proficiency with Windows Server environments.
  • Hands-on experience with PowerShell for automation.
  • Ability to analyze IIS logs and Windows Event Logs for troubleshooting.
  • Experience supporting application deployments, patches, and configuration changes.
  • Experience managing and monitoring infrastructure components.

Preferred Skills

  • Degree in any field.

Education

Any Graduate

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