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Production Support Engineer

Collabera

 

Chicago, IL, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Production Support Engineer
Tenure: No Preference/Any
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Description

You will provide hands-on support for critical production trading systems, ensuring stability and rapid resolution of issues.

This role is hybrid.

Responsibilities

  • Act as the first point of contact for business requests and reported system impacts.
  • Monitor and alert on critical trading system environments to maintain uptime.
  • Implement releases and conduct post-release testing to validate system integrity.
  • Troubleshoot complex system issues and proactively resolve problem hotspots.
  • Develop automation tools to drive efficiency and stability improvements.

Required Skills

  • Minimum 4-5 years of Production Support experience.
  • Proficiency in Python scripting for testing, monitoring, and troubleshooting.
  • Experience with Batch Management for trading applications.
  • Ability to write SQL Queries for automation and data retrieval tasks.
  • Experience with orchestration tools for workflow management.
  • Familiarity with Report Generation and Data Analysis using Tableau and MS Office.
  • Experience operating in a Linux/Unix environment.

Preferred Skills

  • Experience with Ansible for configuration management.
  • Prior development experience in a production environment.

Education

Any Graduate

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