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Production Support Engineer

Brillfy Technology

 

Chicago, IL, USA

Posted On: 30+ days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

You provide production support for brokerage trading applications, troubleshooting incidents and driving continuous improvement.

This role is on-site.

Responsibilities

  • Analyze, troubleshoot, and resolve production incidents, escalating as required.
  • Partner with business users to resolve issues adhering to IT and business control standards.
  • Drive root cause analysis and implement continuous improvement initiatives.
  • Produce operational metrics, audit support, and application status reporting.
  • Participate in on-call rotations to manage high-severity incidents end-to-end.

Required Skills

  • 5+ years of experience in financial services or capital markets.
  • 2-3 years of experience with Azure Platform, CI/CD pipelines, GitHub, and Jenkins.
  • Advanced SQL expertise (Oracle, MS SQL, or Sybase).
  • Strong scripting and automation skills in Python, Perl, or PowerShell.
  • Working knowledge of infrastructure components.
  • Bachelor's degree.
  • Strong communication skills and ability to operate independently in a trading environment.

Education

Bachelor's degree

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