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Production Support Engineer

Data Science Technologies

 

Dallas, TX, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Production Support Engineer
Tenure: Contract - W2
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Description

You will provide ongoing support for production systems, ensuring high availability and performance.

Responsibilities

  • Troubleshoot and resolve issues across the tech stack (Camunda, Java, GraphQL, React, Azure).
  • Collaborate with development teams to implement fixes and enhancements.
  • Monitor system health and proactively identify potential problems.
  • Participate in on-call rotations and be available for priority issues.
  • Document support processes and contribute to the knowledge base.

Required Skills

  • 5+ years of experience in production support or related engineering role.
  • Strong experience with Camunda BPM and workflow orchestration.
  • Proficiency in Java and backend development.
  • Familiarity with GraphQL APIs and query optimization.
  • Hands-on experience with React for frontend support and debugging.
  • Working knowledge of Microsoft Azure services and deployment pipelines.
  • Experience with CI/CD and DevOps practices.
  • Excellent problem-solving and communication skills.

Preferred Skills

  • Experience in a production support or DevOps role.
  • Familiarity with monitoring tools and incident management systems.

Education

Any Gradute

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