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Production Support Engineer

RulesIQ

 

Miami, FL, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineers
Tenure: Full-time Only
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Description

You will own the stability of the production environment and its underlying infrastructure. This role is on-site.

Responsibilities

  • Manage end-to-end production environment stability and infrastructure management.
  • Execute release planning, deployment, and incident or problem resolution.
  • Support cloud-based pipelines, applications, and infrastructure.
  • Perform capacity planning and Business Continuity Plan (BCP) testing.
  • Proactively identify system issues and propose technical solutions.

Required Skills

  • 5+ years of experience supporting enterprise environments and business-facing applications.
  • Strong scripting skills in Python, PowerShell, or Perl.
  • Advanced SQL skills to execute and interpret complex queries across various database systems.
  • Experience supporting both Windows and Unix/Linux environments.
  • Exposure to CI/CD, AWS, Kafka, and Data Lakes.
  • Degree in Computer Science, Electrical Engineering, or an equivalent field.
  • Strong communication skills with a focus on ownership and urgency.

Education

Any Graduate

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