Description

Required Skills:  

Strong hands-on expertise in Dynatrace, including APM, infrastructure monitoring, dashboards, alerting, distributed tracing, service flows, and DQL.  Experience with Splunk, L3 Production Support, SRE/DevOps, Incident Management, Problem Management, and Root Cause Analysis (RCA).  Strong troubleshooting skills across Java/Spring Boot, .NET, REST APIs, Microservices, SQL, Linux/Windows, databases, middleware, network, and infrastructure.  Experience with CI/CD, Git/GitHub, Jenkins, Python, PowerShell, Bash, Ansible, Azure, and release/change management.  Strong problem-solving, stakeholder coordination, and communication skills with ability to support on-call production activities.

 Key Responsibilities:  Provide L3 production support for highly available, customer-facing applications and ensure application availability, performance, scalability, and resiliency.  Monitor and troubleshoot production systems using Dynatrace and Splunk, including application performance, distributed traces, logs, infrastructure metrics, and service dependencies.  Lead/support critical incident resolution, RCA, problem management, recovery actions, and permanent corrective measures.  Support application releases, CI/CD pipelines, hotfixes, change management, post-deployment validation, and production stabilization.  Automate monitoring, deployment, health checks, and operational activities while driving SRE practices, observability, resiliency, and continuous improvement." Essential Skills: "Required Skills:  Strong hands-on expertise in Dynatrace, including APM, infrastructure monitoring, dashboards, alerting, distributed tracing, service flows, and DQL.  Experience with Splunk, L3 Production Support, SRE/DevOps, Incident Management, Problem Management, and Root Cause Analysis (RCA).  Strong troubleshooting skills across Java/Spring Boot, .NET, REST APIs, Microservices, SQL, Linux/Windows, databases, middleware, network, and infrastructure.  Experience with CI/CD, Git/GitHub, Jenkins, Python, PowerShell, Bash, Ansible, Azure, and release/change management.  Strong problem-solving, stakeholder coordination, and communication skills with ability to support on-call production activities. 

Key Skills

Education

Bachelor’s degree