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Vaspire Technologies Inc Logo
Production Support Engineer

Vaspire Technologies Inc

 

Plano, TX, USA

Posted On: 13 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Primary Skill: Splunk Enterprise

  • Develop and maintain Splunk dashboards, reports, and alerts.
  • Create and optimize SPL (Search Processing Language) queries.
  • Onboard, configure, and manage application log sources.
  • Monitor application health and proactively identify issues.
  • Perform log analysis, incident investigation, and root cause analysis.
  • Drive observability and operational excellence through effective monitoring.

Secondary Skill: Oracle SQL / PLSQL

  • Write and maintain complex SQL queries, stored procedures, packages, functions, triggers, and cursors.
  • Troubleshoot database-related production issues.
  • Support batch processes and backend application functionality.
  • Analyze and optimize SQL execution plans and database performance.
  • Ensure data integrity and system reliability.

Required Skills

  • Strong hands-on experience with Splunk administration and monitoring.
  • Expertise in Oracle SQL and PLSQL development.
  • Experience with production support, incident management, and problem management.
  • Strong troubleshooting, analytical, and root cause analysis skills.
  • Knowledge of Unix/Linux environments and shell scripting.
  • Familiarity with ITIL processes and service monitoring practices.
  • Ability to work in a fast-paced 24x7 production support environment.
  • Excellent communication and collaboration skills.

Preferred Skills

  • Unix Shell Scripting and Python automation.
  • Cloud platforms such as AWS or Azure.
  • Database performance tuning and optimization.
  • Experience with monitoring tools like Dynatrace or AppDynamics.
  • Knowledge of DevOps tools and CI/CD processes.
  • Exposure to ETL processes, data warehousing concepts, and ServiceNow.
  • Automation and operational process improvement experience

Education

Any Gradute

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