Description

Experience: 15+ Years Overall
We are looking for an experienced Production Support Engineer with strong expertise in Microservices, Kubernetes, API Gateways, Observability, Production Support, and SRE practices.

Required Skills & Experience:
15+ Years of Overall IT Experience
5–7 Years of Relevant Production/Operations Support Experience
Strong Microservices Architecture & Distributed Systems
Hands-on Kubernetes – Deployment, Scaling, Upgrades & Troubleshooting
Kubernetes Cluster Operations, Reliability & Performance
API Gateways – Azure APIM, Kong, IBM API Connect (APIC)
API Traffic Management, Rate Limiting, Routing & Observability
Observability Tools – Splunk, AppDynamics, Instana or similar
Log Analytics, Metrics, Traces, Dashboards & Alerting
Production Incident Management & Complex Issue Resolution
Root Cause Analysis (RCA) & Preventative Measures
SRE Practices – SLIs, SLOs, Error Budgets & Incident Response
Post-Mortems, Automation & Continuous Improvement
Strong Administrative/Operations Support Experience

Key Skills

Education

Any Graduate