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Conatus Tek LLC Logo
Production Support Engineer

Conatus Tek LLC

 

Sandy Springs, GA, USA

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Production Support Engineer
Tenure: No Preference/Any
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Description

You will maintain production environments and ensure application stability.

This role is on-site.

Responsibilities

  • Monitor application performance, web services, mail, and backup systems.
  • Troubleshoot on-prem server, network, and storage infrastructure issues.
  • Resolve technical incidents using Jira and ITSM ticketing workflows.
  • Automate routine operational tasks using scripting and configuration management tools.
  • Apply DevOps and Agile practices to support application development lifecycles.

Required Skills

  • 5+ years of experience in production support or a similar role.
  • Proficiency with PostgreSQL, Oracle, and MSSQL databases.
  • Experience writing automation scripts in Python and Shell.
  • Hands-on experience with Ansible and Puppet.
  • Understanding of on-prem server, network, and storage infrastructure.
  • Experience working within Agile and DevOps frameworks.
  • Competency with Jira and ITSM ticketing workflows.

Preferred Skills

  • Bachelor's degree in a relevant field.

Education

Bachelor's degree

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