Description

Responsibilities:

• Provide ongoing support and maintenance for capital markets trading and risk systems.
• Collaborate with cross-functional teams to ensure system stability, performance, and continuous improvement.
• Automate routine tasks through scripting (Python, PERL, etc.) to improve efficiency.
• Manage and troubleshoot Linux, Windows, and SQL database environments.
• Document processes, issues, and user stories using Confluence and Jira.
• Manage incident, problem, and change requests following ITIL principles.
• Quickly learn and become SME for new applications, providing training to users.
• Monitor application performance and build proactive alerts using tools like ITRS Geneos, AppDynamics, Dynatrace.
• Support CI/CD pipelines and automation using tools like Github, Nexus, Jenkins, and Ansible.
• Coordinate with stakeholders to ensure project deliverables are met.

Requirements:

• Must be extremely hands-on, detail-oriented, assertive, and proactive.
• Proven experience supporting large-scale, enterprise-wide, global trading and risk platforms.
• Strong scripting skills (Python, PERL, etc.).
• Solid understanding of Linux, Windows, SQL, and database concepts.
• Excellent organization, communication, and interpersonal skills.
• Ability to adapt and thrive in a fast-paced environment.
• Bachelor of Science degree or equivalent.
• Knowledge of Capital Markets and sales lifecycle is a plus.
• Experience with ITIL, incident/problem/change management.
• Disciplined in documenting procedures and issues.

Preferred skills:

• Experience with batch scheduling platforms like BMC Control M, Autosys, Tidal.
• Building application monitoring tools using ITRS Geneos, AppDynamics, Dynatrace.
• Experience with CI/CD, MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Docker, Kubernetes

Key Skills

Education

Bachelor's degree